Welcome to Toonyug Academy ("Website", "Platform", "we", "us", or "our"). We respect your privacy and are fully committed to protecting your personal data. By accessing, browsing, registering, or purchasing any educational courses, masterclasses, digital assets, or animation programs from our website, you ("User" or "Student") explicitly agree to be bound by the terms and conditions of this Privacy Policy.
1. Information We Collect Data Collection
In order to provide a safe, smooth, efficient, and customized learning experience, we collect and store information provided by you from time to time.
- Personally Identifiable Information (PII): When you register a free account, enroll in a course, or purchase digital assets, we collect details such as your full name, email address, phone number, and billing details.
- Transaction & Financial Information: Payment details are processed securely through authorized third-party payment gateways. We do not store direct credit/debit card passwords on our servers.
- Browsing & Behavioral Data: We track automated user behavior, including your IP address, browser type, operating system, referral URLs, and pages visited.
2. Use of Cookies & Tracking Tracking
We utilize data collection tools such as "cookies" on various pages of our website to analyze traffic flow, measure promotional effectiveness, and enhance platform security.
- Session Cookies: Temporary files that help you navigate our platform smoothly and reduce password entry frequency during a session.
- Persistent & Third-Party Cookies: Used to remember your preferences and customize your user experience. You can choose to decline cookies via your browser settings.
3. How We Use Your Personal Information
We utilize your collected information for legitimate business and educational purposes, including but not limited to:
- Creating and authenticating your student account and granting secure access to purchased courses or digital assets.
- Processing transactions, sending payment receipts, and delivering course updates or alerts.
- Troubleshooting technical glitches, resolving user disputes, and providing prompt customer support (including data recovery assistance).
4. Data Security and Protection Measures Secure
Toonyug Academy implements robust administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, no digital transmission over the internet is 100% secure, and users share data at their own discretion.
5. Single-User Account & Piracy Monitoring Strict Rule
To protect our copyrighted animation courses and creator assets, we actively monitor session logs. Any detection of suspicious, simultaneous, or multi-device account logins will trigger security protocols, leading to immediate investigation, account suspension, or permanent termination without refund.
6. Information Sharing and Disclosure
We respect your privacy and do not sell, rent, or trade your personal information to external marketers. However, data may be disclosed under strict conditions:
- Affiliates & Corporate Entities: We may share data with parent or sister corporate entities to prevent identity theft, fraud, or service abuse.
- Legal Obligations: Disclosure if mandated by law, court orders, subpoenas, or lawful requests by law enforcement authorities.
7. External Website Links
Our website may contain links to external third-party websites or community forums. Toonyug Academy is not responsible for the privacy practices, security standards, or content of those external websites. We encourage you to review their respective privacy policies.
8. Updates to This Privacy Policy
Toonyug Academy reserves the right to modify, amend, or update this Privacy Policy at any time in its sole discretion. Any modifications will be posted directly on this page with a revised "Last Updated" date. Your continued use of the platform following such modifications constitutes your formal acceptance of the updated policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, account data, or security practices, you can reach out to our support team through the contact details provided on our official website.