Terms and Conditions

By registering, purchasing, or accessing any content on Toonyug Academy, you acknowledge that you have read, understood, and unconditionally agree to these Terms of Conditions and our Privacy Policy.

• Complete agreement with all platform rules upon account creation or checkout.
• If you do not agree with any part of these terms, you must immediately discontinue the use of our website and services.

To access our courses, you must create an account using accurate and complete personal details.

Your account credentials (username and password) are strictly personal and non-transferable. You are entirely responsible for maintaining the confidentiality of your login details.

All content provided on Toonyug Academy—including but not limited to video tutorials, recorded lectures, animation source files, characters, backgrounds, graphic assets, workbooks, and code snippets—is the exclusive intellectual property of Toonyug Academy and its creators.

• Permitted Use: Purchasing a course grants you a limited, non-exclusive, personal license for educational learning purposes only.
• Prohibited Actions: Copying, downloading, screen recording, reselling, redistributing, or uploading course material to Telegram, YouTube, torrents, or cloud drives.

Course fees must be paid as per the agreed pricing structure (either in full or through approved installment schedules).

• Full Payment: Unlocks complete course modules immediately upon successful payment verification.
• Installment Plan: If purchased via installments, you are legally bound to clear pending dues by designated due dates. Failure to clear dues on time will result in temporary suspension of course access.

Effective Date: August 2, 2026
Company Name: Toonyug Academy
Website: toonyugacademy.com

At Toonyug Academy, we are deeply committed to delivering industry-grade, high-quality 2D animation, rigging, and character design training. We want you to feel confident and secure when investing in your creative skills.

To ensure complete peace of mind, we proudly offer a 7-Day Risk-Free Money-Back Guarantee on all eligible course enrollments.

1. The 7-Day Money-Back Guarantee

We want you to be completely satisfied with your learning experience. If you enroll in a pre-recorded course or training program at Toonyug Academy and find that it does not meet your expectations, you are eligible for a 100% full refund within 7 days of your original purchase date.

No complex questions asked—just a straightforward, transparent process designed to protect your investment.

2. Eligibility Criteria for Refunds

To qualify for a refund under our 7-day policy, the following conditions must be met:

• Timeframe: The refund request must be formally submitted within 7 calendar days from the exact date and time of purchase. Requests made after the 7-day window will not be eligible.
• Course Progress Limit: To prevent misuse, the guarantee applies provided you have not completed more than 20% of the total course video content or downloaded all project source files.
• Direct Purchase: The course must have been purchased directly through toonyugacademy.com. Purchases made via third-party promotional platforms or unauthorized resellers are governed by their respective refund policies.

3. Non-Refundable Items & Circumstances

While we maintain a flexible and student-friendly approach, certain services and situations fall outside our 7-day guarantee:

• Expired Guarantee Period: Requests submitted after the 7-day limit has passed.
• Completed or Heavily Consumed Content: Courses where more than 20% of the lessons have been watched or where all downloadable vector assets, rigging files, and project files have been claimed/downloaded.
• Digital Assets & Marketplace Products: Purchases made separately on digital asset marketplaces (such as individual vector packs, environmental backgrounds, or standalone audio tracks) are final sale due to their digital nature, unless explicitly stated otherwise.
• Third-Party Fees: Any gateway transaction charges, currency conversion fees, or taxes non-recoverable by our payment processors may be subject to standard deduction.

4. How to Request a Refund

If you wish to claim a refund within the stipulated 7-day period, please follow these steps:

• Reach out to our support team via email at support-yug@toonyug.com or through our website contact portal.
• Include your Registered Full Name, Email Address, Order ID, and the Course Title.
• (Optional) Briefly mention the reason for your refund so we can continuously improve our curriculum and student experience.

5. Processing Time

Once your refund request is received and verified against our eligibility criteria:

• Our team will review and approve the request within 2–3 business days.
• Upon approval, the refund will be automatically initiated to your original payment method (Credit/Debit Card, UPI, Net Banking, or Wallet).
• Depending on your bank or payment provider, it typically takes 5–7 business days for the credited amount to reflect in your account.

Toonyug Academy continuously strives to improve its curriculum. We reserve the right to modify, update, add, or remove any course content, modules, or features at our sole discretion without prior notice.

We also reserve the right to modify these Terms and Conditions at any time. Continued use of the website following any changes constitutes your formal acceptance of the updated terms.

Toonyug Academy provides educational content on an "as is" and "as available" basis without any warranties, express or implied.

• We do not guarantee specific employment outcomes, guaranteed salary hikes, or business success as a result of taking our courses. Your success depends on your skill, practice, and dedication.
• Under no circumstances shall Toonyug Academy be held liable for direct, indirect, or consequential damages resulting from platform downtime or system errors.

You agree to indemnify, defend, and hold harmless Toonyug Academy, its founders, instructors, and employees from and against any claims, liabilities, losses, damages, or costs (including legal fees) resulting from your violation of these Terms of Conditions or any misuse of our platform.

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Any legal disputes, proceedings, or claims arising out of these terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.